Date format is automatically adjusted to DD/MM/YYYY based on the currency settings.
(e.g: 02/07/2025)
Cancellation Policy
3 Types of Cancellation Policies
Flexible
Full refund if canceled at least 24 hours before check-in.
If canceled within 24 hours of check-in, the first night is non-refundable, but the remaining nights will be refunded.
Moderate
Full refund if canceled at least 5 days before check-in.
If canceled within 5 days of check-in, the first night is non-refundable, but 50% of the remaining nights will be refunded.
Strict
50% refund if canceled at least 14 days before check-in.
25% refund if canceled between 7 and 14 days before check-in.
No refund if canceled within 7 days of check-in.
Additional Policies
Long-Term
For stays longer than 28 days, guests must cancel at least 30 days before check-in for a full refund.
If canceled within 30 days of check-in, the first month is non-refundable.
Super Strict 30 Days
Full refund if canceled at least 30 days before check-in.
No refund if canceled within 30 days of check-in.
Super Strict 60 Days
Full refund if canceled at least 60 days before check-in.
No refund if canceled within 60 days of check-in.
How to Cancel
Before Booking: You can find the cancellation policy on the listing page and during the booking process.
After Booking: Go to your reservation details under the “Booking & Trips” section in your StayNow365 account to see the specific cancellation policy for your stay.
Refund Process
The amount and timing of your refund depend on the reservation’s cancellation policy and when you cancel.
Refunds are typically processed within 10 days.
For more detailed information, you can visit StayNow365’s Help Center.